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Dukaan-AI

Privacy Policy

Last updated: July 2026

This Privacy Policy describes how Dukaan-AI (“we”, “us”) collects, uses, and protects information when you use our AI marketing toolkit.

1. Information we collect

  • Account data: email address, business name, city, category, phone number, business hours, delivery details, and payment method preferences you enter on your profile.
  • Content you upload: product photos, business logos, and text you submit to any of the 5 AI tools.
  • Generated content: outputs produced by the AI tools, stored under your account so you can retrieve them from History.
  • Payment proofs: screenshots of Easypaisa, JazzCash, or bank transfers you upload to verify plan upgrades. Only administrators reviewing your payment can access these.
  • Usage data: which tools you use, how many generations per day, tokens consumed, and IP address of the request (used for security and rate-limit enforcement).

2. How we use your information

  • To run the AI tools you request and return results to you.
  • To enforce plan limits (daily generations and daily token caps).
  • To verify manual payments and activate your plan.
  • To provide the Sales Assistant chat widget you embed on your own website.
  • To detect abuse and secure the service.

3. AI processing

Text and images you submit are sent to our AI provider (OpenRouter) solely to generate the output you requested. We do not use your inputs to train third-party models. Do not upload confidential information you would not share with a service provider.

4. Sharing

We do not sell your data. We share it only with: the AI provider (to process your request), our hosting and database provider (to store your account), and administrators (to verify payments). We may disclose data if legally required.

5. Storage and security

Data is stored on our managed cloud database and object storage. Files uploaded to product-images, business-logos, and payment-proofs buckets are private and served through short-lived signed URLs. Row-level security ensures merchants can only access their own data.

6. Sales Assistant widget

If you embed the Sales Assistant widget on your website, questions typed by your customers are sent to our AI provider along with the business profile you configured. We do not permanently store customer messages, but the AI provider may log them per its own policy.

7. Your rights

You can edit your business profile at any time, delete individual generations from your History, or delete your account entirely from Settings. Account deletion permanently removes your profile, generated content, and uploaded files.

8. Contact

Questions about this policy? Email us at support@dukaan-ai.com.